We aim to be fair to both learners and instructors while ensuring artists and studios are paid for their work. This policy helps ensure instructors and studios are compensated for their time and preparation. We encourage learners to review class details carefully before booking and to reach out with any questions in advance.
Some classes have a class-specific cancellation, refund, or credit policy. If applicable, it will be listed in the class description and will apply where it differs from the general policy below. Please review the full class description before booking.
Tickets are refundable if canceled at least 7 days before the event. If you cancel, a cancellation fee equal to the payment processing cost for the transaction, approximately 3% of the booking total, will be deducted from your refund.
If you’re unable to attend, you’re welcome to give your ticket to a friend. Please have them check in using your name.
In the rare case that the event does not meet minimum participation requirements, we’ll contact ticket holders at least 48 hours in advance with the option to reschedule or receive a refund, excluding the nonrefundable payment processing cost.
To learn more or if you have questions, please review our cancellation details. If you need to request a cancellation under a class-specific policy, please email support@dobedous.com with the class name and your order number, or use the contact form in the footer.